Policy events
This guide will walk you through the various Policy events that may occur when monitoring an insurance policy.
Once an insurance policy is connected through an Ignition session, Axle can monitor that policy for updates. These updates will trigger events that are sent from Axle to your systems via webhook or to your organization via communication channels such as email.
Policy events are only sent for insurance policies connected through Axle
Ignition sessions that are configured with monitoring enabled. Please
contact the Axle team if you would like to enable this feature!
Webhooks
You must specify a webhookUri when generating an Ignition token to receive
webhook events. See Start Ignition
for more details.
A POST request will be sent to the webhookUri with the following payload. All events will include client, account, ref (Policy object identifier), user (optionally specified when generating Ignition token), and metadata (optionally specified when generating Ignition token).
{
"id": "<event_id>",
"type": "policy.modified",
"data": {
"client": "<client-id>",
"account": "<account-id>",
"ref": "pol_Z4ni-JHBvkn9PlKJHPEwk",
"user": {},
"metadata": {},
...{ parameters }
},
"createdAt": "2022-10-05T14:48:00.000Z"
}
policy.modified
When identifying details on the Policy change. Refer to Policy for more details on the attributes that can be modified.