You can read more about our product releases on our blog!
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August 27, 2025
Ignition
Added:
  • You can now complete Ignition sessions on behalf of users, via Axle’s Proxy operations.
  • To learn more, check out our Proxy Ignition guide.
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July 3, 2025
SandboxPolicy
Added:
  • You can now test Axle’s integrations with renters (HO-4) policies in the Axle Sandbox.
  • To learn more, check out our Testing Ignition guide.
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June 20, 2025
Policy Validation
Added:
  • You can now access the third-party-match rule via Policy Validation.
  • To learn more, check out our Policy Validation guide.
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June 18, 2025
Ignition
Changed:
  • When testing in the Axle Sandbox, the custom metadata object provided when generating a new Ignition session must NOT contain any nested keys. This is to ensure current visualization in the Axle Policy Report, easy search and filtering, and correct Validation Template processing.
// Supported
{ "key": "value" } 

// NOT supported
{ "key": { "key": "value" } }
  • You can view more details about the metadata field in the Start Ignition reference.
  • Before this change is reflected in the production environment, the Axle team will communicate via direct channels to all impacted clients.
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June 13, 2025
Policy Validation
Added:
  • You can now access the vehicle-use-meets-requirements rule via Policy Validation.
  • To learn more, check out our Policy Validation guide.
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May 6, 2025
Tokens
Changed:
  • When exchanging a token, 401 and 403 error states now include more detailed messaging on why an authCode cannot be exchanged for an accessToken.
  • You can view more details about these error states in the Exchange Token reference.
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April 22, 2025
Policy Validation
Added:
  • You can now access the following rules via Policy Validation.
    • bodily-injury-coverage-meets-requirements
    • property-damage-coverage-meets-requirements
    • uninsured-underinsured-bi-coverage-meets-requirements
    • uninsured-underinsured-pd-coverage-meets-requirements
  • To learn more, check out our Policy Validation guide.
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April 15, 2025
IgnitionSandbox
Added:
  • For supported carriers, you can now test Ignition completions through Axle Policy Lookup in the Axle Sandbox.
  • To learn more, check out our Testing Ignition guide.
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April 10, 2025
Policy Validation
Added:
  • You can now access the properties-match rule via Policy Validation.
  • To learn more, check out our Policy Validation guide.
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April 7, 2025
Policy
Added:
  • The Axle Policy object now includes the use of a type: vehicle property when available.
  • To learn more, check out our detailed Policy guide.
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February 18, 2025
IgnitionSandbox
Changed:
  • When testing in the Axle Sandbox, it is now required to specify in user.id when generating a new Ignition session, as it is used for metrics & reporting, search, and an easier integration with less storage of data.
  • You can view more details about the user field in the Start Ignition reference.
  • Before this change is reflected in the production environment, the Axle team will communicate via direct channels to all impacted clients.
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January 21, 2025
Policy Validation
Added:
  • You can now access the following rules via Policy Validation.
    • insureds-match
    • collision-coverage-meets-requirements
    • comprehensive-coverage-meets-requirements
  • To learn more, check out our Policy Validation guide.
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December 20, 2024
Policy Validation
Added:
  • You can now access the expiration-date-comparison rule via Policy Validation.
  • To learn more, check out our Policy Validation guide.
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October 2, 2024
IgnitionMonitoring
Added:
  • You can now specify a custom webhook header to be sent on all webhook events.
  • Please contact the Axle team if you would like to configure these for your Axle client.
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October 9, 2023
Axle for Platforms
Added:
  • The Axle team is rolling out support for platform partners, who can now scalably offer Axle’s insurance verification services to their customers.
  • Platforms can manage their customers’ Axle integrations via the new destination clients feature. This includes the ability to create destination clients and call other Axle APIs on their behalf.
  • To learn more, check out the new Axle for Platforms guide.
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May 24, 2023
Policy
Fixed:
  • Individual fields now support null type in Account and Policy response objects to improve data transparency and actionability
    • Individual fields will return null values when:
      • The carrier data source supports the field, but no information is present for the selected Account or Policy.
      • The carrier data source does not support that field.
    • Optional fields, such as Policy.coverages["BI"].property or Policy.coverages["UMPD"].deductible may return null or undefined
      • null - The carrier data source supports the field, but no information is present for the selected Account or Policy.
      • undefined - The carrier data source supports the field and data is available that specifies that the field does not exist on the Account or Policy. Example Policy:
{
	"...",
	"policyNumber": "123456789",
	"isActive": true,
	"effectiveDate": null,
	"expirationDate": "2023-10-22T04:00:00.000Z",
	"address": {
		"addressLine1": "123 Main St.",
		"addressLine2": null,
		"city": "New York",
		"state": "NY",
		"postalCode": "10014",
		"country": "US",
	},
	"coverages": [
		{
			"code": "PD",
			"label": "Property Damage",
			"limitPerAccident": null, // No information was available from carrier data source
			"deductible": undefined, // The carrier data source specifies that here is no deductible present for this coverage
			"property": "prp_83sD63h82bbeu2Dgn"
		},
		"..."
	],
	"..."
}